Terms & Conditions 

 

1. Introduction 

Welcome to HyperEffiSpace. By engaging our services, you agree to be bound by the following terms and conditions. Please read them carefully. 

  

2. Definitions 

• "We," "Us," "Our": Refers to HyperEffiSpace, operating as self-employed individuals in partnership. 

• "Client," "You," "Your": Refers to the individual or business engaging our services. 

• "Services": Encompasses Strategy Kick-Off Meetings, Workspace Planning, Interior Design Planning, Procurement Detailed Lists, 2D CAD Drawings, 3D Modelling, VR Walkthroughs, and Rendering Production. 

  

3. Services 

3.1. Scope of Work: The services and specific scope of work for each project will be outlined and agreed upon prior to commencement. 

3.2 Contractual Agreement 
Before the start of any project, both parties must sign a binding service agreement. This agreement will outline all project-specific details including the scope of services, fees, timelines, deliverables, and any additional terms relevant to that particular engagement. Services will not commence until the agreement is fully executed. 

3.3. Third-Party Contractors: We may recommend third-party contractors for specific tasks. While we strive to recommend reputable professionals, we are not responsible for their work, and any contractual agreements will be directly between you and the third-party contractor. 

3.4 Third-Party Procurement 
We may recommend third-party suppliers to provide furniture pieces, accessories, decorations, or plants where appropriate for the project. We will supply a detailed list of required products as part of the design documentation. However, the client is responsible for liaising with the suppliers directly to purchase items, handle deliveries, and manage logistics. We do not take responsibility for third-party supplier performance, pricing, or delivery timelines. 

  

4. Intellectual Property  

4.1. Ownership: All intellectual property rights, including but not limited to designs, drawings, models, and VR walkthroughs, remain the property of HyperEffiSpace. 

4.2. Usage Rights: Upon full payment, we grant you a non-exclusive, non-transferable license to use the deliverables for their intended purpose. You may not reproduce, distribute, or modify the deliverables without our prior written consent. 

4.3. Portfolio Use: We reserve the right to use project deliverables in our portfolio, website, social media, and other promotional materials. If there are confidentiality concerns, please notify us in writing. 

 

5. Fees and Payment 

5.1 Project Fees 
Fees for each project are based on the scope of work and will be agreed upon before the project begins. A formal service agreement outlining the total cost and payment structure will be signed by both parties prior to commencement. 

5.2 Payment Structure 
Our projects typically follow a staged payment approach, with payments due at key milestones during the project. The specific structure and due dates will be defined in the service agreement. 

5.3 Right to Pause Work 
We reserve the right to suspend work on a project if payments are not received as agreed in the signed service agreement. Work will resume only once outstanding payments have been made. 

  

6. Cancellations and Refunds  

6.1. Cancellation by Client: If you decide to cancel a project after confirming your agreement with us, you must inform us in writing as soon as possible. Depending on the timing and the stage of the project, certain fees may still apply to cover work already completed and time committed. These details will be outlined in your project-specific agreement. 

6.2. Cancellation by Us: In the unlikely event that we need to cancel the project we will provide a full refund of any payments made. 

  

7. Client Responsibilities  

7.1. Information and Approvals: You agree to provide timely information, materials, and approvals as required for the project. Delays in providing these may result in project delays and potential additional charges. 

7.2. Site Access: If on-site work is required, you will ensure that we have the necessary access and permissions to perform our services. 

  

8. Data Protection and Privacy  

8.1. How We Use Personal Data:  

   We only use your personal data in ways permitted by law, including: 

• When it is necessary to fulfill a contract we are entering into or have entered into with you. 

• When it serves our legitimate business interests and your rights do not override those interests. 

• When required to comply with legal or regulatory obligations. 

   We may use your information for the following purposes: 

• To verify your identity as a new client. 

• To manage, deliver, and invoice our services. 

• To communicate updates regarding our terms, policies, and your project. 

• To improve and secure our services and website (e.g., troubleshooting, analytics, system maintenance). 

• To send marketing communications if you have opted in. You may withdraw consent at any time. 

The categories of data we may process include identity details, contact details, financial and transactional data, technical usage information, and marketing preferences. Depending on the purpose, we may rely on different lawful bases for processing. 

Please contact us if you would like more detailed information about the specific legal grounds we rely on. 

8.2. Cookies and Analytics: Our website uses cookies and analytics tools to improve functionality and gather insight on visitor interactions. By using the website, you consent to this data collection. 

8.3. Data Protection Compliance: We comply with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Your data is handled securely and will never be shared with third parties without consent unless legally required. 

8.4. Cookie Notice: Cookies are small text files placed on your device to collect standard internet log information and visitor behaviour data. When you visit our website, we may automatically collect information from you through cookies or similar technology. You will be notified of this via a cookie banner when you first visit our site. You can choose to accept or reject non-essential cookies at any time. For more information on how we use cookies, or to manage your preferences, please refer to our full Cookie Policy. 

  

9. Limitation of Liability 

9.1. Our liability for any claim arising out of this agreement is limited to the amount paid by you for the services in question. 

9.2. We are not liable for any indirect, incidental, or consequential damages arising from the use of our services. 

  

10. Governing Law 

These terms and conditions are governed by and construed in accordance with the laws of England and Wales. Any disputes arising under or in connection with these terms shall be subject to the exclusive jurisdiction of the courts of England and Wales. 

  

11. Amendments

We reserve the right to update these terms and conditions at any time. The latest version will always be available on our website. Continued use of our services constitutes acceptance of any changes.